dESIGN transformation

Project:  Create a one-stop-shop for all employee Compliance obligations

Role:  UX team leader, Service Designer, UX visual designer

Approach:  Built in-house, leveraging an Agile methodology, planned first roll out in 12 weeks, incorporating stakeholder and user feedback into design and functionality

Key Considerations:  A North Star to fundamentally change the model of employee education and Compliance

Results:  A portal application (called ‘iComply’) that consolidates existing systems with a consistent user interface, aggregates tasks and actions, and provides simplified Compliance information tailored to employee profiles, making it significantly easier to meet Compliance obligations

2019 Financial Innovation Awards 

BEST TECHNOLOGY INITIATIVE – EUROPE - HIGHLY COMMENDED

Credit Suisse: iComply